Shipping Information

🚚 Postage:

We will Endeavor to have your orders shipped within 48 hours of submission. However, as this may not always be possible, we request that you please allow up to 5 Business days for any orders to be shipped.

we currently offer the following postage options

Australian Postage;

  • Domestic letter with tracking $6.5

    (up-to 20 cards)

  • Medium Domestic Letter with Tracking $7.5

    (Up to 100 Cards)

  • Express post with tracking $10

  • (Padded) Parcel Post With Tracking $15

  • (padded) Express Post Parcel Post With Tracking $20

🌍 International Postage;

All International Posts options are available via a drop-down in the delivery menu during checkout

  • International tracked Standard Shipping padded parcel post $16

  • International tracked Standard Shipping padded parcel post (United States) $20

📦 Packaging:

Singles will be securely shipped sleeved in a top loader with a team bag to provide optimal protection to ensure they arrive at your door flawlessly.

Sealed Items will be securely shipped padded and via parcel post (box/satchel) to provide optimal protection.

🔍 Tracking:

Tracking Details will be sent upon shipment

All items are shipped via Australia Post, Please Visit Australia Post to Track your Items.

Frequently Asked Questions

📦 Orders & Shipping

How long does shipping take?

  • Orders are typically dispatched within 1–2 business days. Standard shipping times vary by location, but most Australian orders arrive within 2–8 business days after dispatch.

Do you ship Australia-wide?

  • Yes, Tactical TCG ships Australia-wide, including metro and regional areas.

Do you offer tracking?

  • Yes, all eligible orders include tracking information so you can monitor your shipment from dispatch to delivery.

When will my order be dispatched?

  • Most in-stock orders are dispatched within 1–2 business days. Pre-orders are shipped once stock is received and available.

What courier services do you use?

  • All Items are shipped securely Via Australia Post.

Can I combine multiple orders?

  • Yes, Please contact us as soon as possible after ordering to request combined shipping.

What happens if my package is delayed?

  • Shipping delays can occasionally occur due to courier networks. If your order is significantly delayed, contact us and we’ll assist in tracking your package.

🎴 Product Authenticity

Are your products genuine/authentic?

  • All products sold by Tactical TCG are 100% genuine and sourced from trusted suppliers.

Are your cards sealed and untampered?

  • All sealed products are sold factory sealed unless otherwise stated.

How are singles graded/conditioned?

  • Singles are carefully inspected and listed according to condition standards to ensure transparency.

Do you sell official Yu-Gi-Oh products?

  • Yes, we stock official licensed products.

Are pre-orders guaranteed?

  • Pre-orders secure your allocation, subject to distributor supply and manufacturer release schedules.

🔥 Pre-Orders

When will pre-orders ship?

  • Pre-orders are shipped as soon as stock arrives, typically on or shortly after official release.

Can release dates change?

  • Yes, release dates are determined by publishers/distributors and may occasionally shift.

Can I cancel a pre-order?

  • Pre-order cancellations may be possible depending on timing and supplier policies. Please contact us if you require support.

Do I pay upfront?

  • Payment is typically required at checkout to secure your allocation.

Are allocations guaranteed?

  • We aim to fulfill all pre-orders, though distributor allocation changes can occasionally impact availability.

💳 Payments

What payment methods do you accept?

  • We accept major payment methods including card payments, PayPal, and other supported checkout options.

Do you offer Afterpay/Zip?

  • Available payment options are displayed at checkout.

Is checkout secure?

  • Tactical TCG uses secure encrypted checkout systems to protect your information.

Can I use PayPal?

  • Yes, PayPal is Available as a payment option.

↩️ Returns & Refunds

What is your refund policy?

  • Refunds and returns are handled in accordance with Australian consumer law and our store policies.

Can I return sealed products?

  • Returns may be accepted for eligible items in original condition, subject to policy terms.

What if my item arrives damaged?

  • Please contact us immediately with photos so we can resolve the issue.

What if my order is incorrect?

  • If we made an error, we’ll work quickly to correct it.

How do I request a refund?

  • Contact customer support with your order details and we will endeavor to resolve your issue.

🛡️ Trust & Security

Is Tactical TCG an Australian business?

  • Tactical TCG proudly serves Australian TCG customers.

How can I contact support?

  • You can reach us through our website contact form, email, or social media channels.

Are my payments secure?

  • Your payment details are protected using secure payment processing.

Where are you located?

  • We are located in Australia and operate online.

Why should I buy from Tactical TCG?

  • We focus on genuine products, competitive pricing, secure packaging, and trusted customer service.

Do you package collectibles safely?

  • We take care to protect all products during shipping.

Do you offer discounts or loyalty rewards?

  • Promotions and offers may be available throughout the year, These can be accessed Via our social media channels are partnered streamers.

Can I follow you on social media?

  • Yes, follow Tactical TCG on social platforms for product drops, updates, and promotions.